Only 7% of Insurance Agents Have Live Chat Capabilities

What benefits will an insurance agent receive from integrating their websites with a chat tool?

Always-On: Offering support over live chat shows your customers that you are accessible and eager to help anytime, anywhere; even if you are not at your computer!

Get More Leads: If you’re not available to chat, this platform allows you to quickly collect visitors’ email addresses, so you can turn them into prospects.

Reduce Expenses: Unlike phone calls, live chat gives agents the ability to multitask while servicing numerous clients concurrently and still providing a quality customer experience.

Customer Approval: According to the J.D. Power 2016 U.S. Chat and Email Benchmarking Study, live chat is the highest-scoring customer approval channel.